Majid Safdar

Chatbots in Customer Services A chatbot is an AI-powered computer program designed to simulate human-like conversations with users through messaging platforms, websites, or mobile apps. These virtual assistants have become increasingly popular in recent years, particularly in the customer service domain. In this article, we will discuss the best practices for using chatbots in customer […]

Power of Big Data Big data refers to the massive volume of information collected, stored, and analyzed by companies and organizations to gain insights and make data-driven decisions. With advancements in technology, the scope and scale of big data have grown exponentially. This article will discuss how companies collect and use big data to influence

I. Introduction Definition of Social Commerce Social commerce is the fusion of social media and e-commerce, allowing users to discover, share, and purchase products and services directly through social media platforms. It has become an integral part of the online shopping experience and has significantly transformed the way people shop online. Explanation of how social